Directions of use:
We only accept payment in GBP (£). For payments made in GBP, we accept all major credit cards as listed: Visa, Delta, Maestro, Switch, Visa Electron and MasterCard. We also accept payment through PayPal. We do not hold any credit card details. All payments are processed through our approved payment provider's website. For more information, please see the Security & Privacy section in our Terms & Conditions.
Justmylook offers free delivery on all UK orders via Royal Mail 48 & Royal Mail 48 Tracked. Delivery should normally take 2-3 working days depending on the time you place your order. You will be given an estimated delivery date at the basket page.
Orders placed before 2.00pm Mon-Fri are usually dispatched same day. Orders after this threshold will be dispatched the next working day.
Express delivery is available for only £5.95. Our express delivery service includes door to door tracking, SMS alerts and a one hour time slot for delivery so you know exactly when to expect your beauty goodies! Express deliveries are fulfilled by Interlink Express.
Justmylook accepts no responsibility for transport delays or circumstances outside of our control causing late delivery. Delivery will be to the address advised in your order. We will only deliver to the address provided at checkout. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you. We do not allow collections.
Justmylook.co.uk accepts returns on all orders, aslong as the return is received back by us within 14 days of you receiving your item. All items should be returned to 6 Carr Lane, Low Moor, Bradford, West Yorkshire BD12 0QS. You will be responsible for the cost of returning the goods unless we delivered an incorrect item or the item is faulty. Please ensure that you keep a copy of your proof of postage, as we can't be held responsible for goods that have either been damaged or lost in transit. Goods must be returned in their original, sealed packaging and re-saleable. (This does not affect your statutory rights) If items are received back damaged, or missing items we are entitled to make a charge to cover the cost of this, and thus this may affect the amount credited to you. We aim to process returns within 5 working days of receiving the item back.