Directions of use:
Shop online at Justmylook in complete confidence as all online payments are 100% secure. You can either pay using your card through our secure servers or alternatively checkout via Paypal for fast, convenient payment.
Justmylook offers free delivery on all UK orders via Royal Mail 48 & Royal Mail 48 Tracked. Delivery should normally take 2-3 working days depending on the time you place your order. You will be given an estimated delivery date at the basket page.
Orders placed before 2.00pm Mon-Fri are usually dispatched same day. Orders after this threshold will be dispatched the next working day.
Express delivery is available for only £4.95. Our express delivery service includes door to door tracking, SMS alerts and a one hour time slot for delivery so you know exactly when to expect your beauty goodies! Express deliveries are fulfilled by DPD.
Justmylook accepts no responsibility for transport delays or circumstances outside of our control causing late delivery. Delivery will be to the address advised in your order. We will only deliver to the address provided at checkout. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you. We do not allow collections.
Justmylook.co.uk accepts returns on all orders, as long as the return is received back by us within 14 days of you receiving your item. All items should be returned to 6 Carr Lane, Low Moor, Bradford, West Yorkshire BD12 0QS. You will be responsible for the cost of returning the goods unless we delivered an incorrect item or the item is faulty. Please ensure that you keep a copy of your proof of postage, as we can't be held responsible for goods that have either been damaged or lost in transit. Goods must be returned in their original, sealed packaging and re-saleable. (This does not affect your statutory rights) If items are received back damaged, or missing items we are entitled to make a charge to cover the cost of this, and thus this may affect the amount credited to you. We aim to process returns within 5 working days of receiving the item back. If we deliver an item in error or a damaged item, we will cover the cost of returning this to us if required. Please note that we will only cover the cost of standard shipping for this.